Senior Property Manager (Commercial)

Asset & Property Operations

• Oversee the day-to-day operations of assigned commercial properties in accordance with company policies, approved budgets, business plans, and ownership objectives.
• Develop and execute annual business plans to maximize asset performance, marketability, operational efficiency, and long-term value.
• Support leasing and asset management initiatives by ensuring vacant spaces are market-ready, providing operational input during lease negotiations, and preparing landlord work estimates.
• Participate in due diligence activities related to acquisitions, dispositions, financing, and redevelopment projects.

Tenant Experience & Lease Administration

• Foster strong tenant relationships by delivering exceptional customer service, proactively addressing tenant needs, and enhancing the overall tenant experience.
• Ensure compliance with lease terms by reviewing and monitoring key provisions, including co-tenancy requirements, exclusivity clauses, kick-out rights, and NNN expense caps.
• Review and approve annual CAM estimates, reconciliations, and tenant billings.

Financial Management & Reporting

• Develop and manage annual operating budgets focused on revenue growth, expense control, and achievement of financial objectives.
• Prepare and deliver accurate and timely financial reports, forecasts, budget analyses, and performance summaries, including variance explanations and recommendations.
• Administer rent collections, tenant billings, and accounts receivable activities, including proactive management of delinquent accounts.
• Manage accounts payable processes in accordance with approved budgets, company policies, and expense management objectives.
• Maintain accurate financial and operational records and ensure compliance with company reporting requirements and deadlines.

Vendor & Contract Management

• Manage relationships with vendors, contractors, and service providers to ensure service quality, contract compliance, cost efficiency, and operational effectiveness.
• Develop scopes of work, solicit competitive bids, negotiate service agreements, and oversee contractor performance.
• Monitor vendor compliance with contractual, insurance, and procurement requirements.

Risk Management & Safety

• Lead property risk management efforts by implementing loss prevention measures and ensuring compliance with company policies and regulatory requirements.
• Obtain and maintain certificates of insurance and required waivers from tenants, vendors, contractors, and other third parties.

Leadership & Cross-Functional Collaboration

• Serve as a liaison between property operations and internal stakeholders, including Investments, Leasing, Development, Construction, Accounting, Risk Management, and Portfolio Management teams.
• Collaborate with cross-functional partners to execute property strategies, resolve operational challenges, and support asset performance objectives.

• All other duties as assigned.

• Directly supervise, coach, develop, and evaluate on-site property management and maintenance personnel.
• Foster a culture of accountability, collaboration, customer service, and operational excellence across the property team.

• Bachelor’s degree in business, real estate, or related field strongly preferred.  Experience in lieu of degree will be considered.
• 8+ years of property management experience in a commercial office and or retail environment.
• 5+ years of experience in a supervisory role.
• California Real Estate license and industry certifications (i.e., IREM, BOMA, ICSC) preferred.
• Brokerage License or Real Estate Salesperson License preferred; or willingness to receive license within first 90 days of employment.

• Demonstrated practitioner’s knowledge and skills in: contract administration, lease administration, expense escalation practices, accounting and financial management and reporting, financial analysis, budgeting and expense management, business planning, risk management, tax assessments, tenant relations, construction and tenant finish activities, engineering and preventative maintenance, energy management, security, emergency procedures, garage and parking operations.

At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including:

• A variety of Medical, dental, and vision benefit plans
• Health Savings Account with a generous employer contribution
• Company paid life and disability insurance
• 401(k) savings plan, with company match
• Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
• Up to 16 hours of volunteer time off
• Up to 16 weeks of Paid Parental Leave
• Ongoing professional development programs
• Wellness program, including monthly and quarterly prizes
• And more!