Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you!What you will have an opportunity to do:
We are seeking an experienced, high-energy Catering & Restaurant Sales Manager for our luxury resort property. The primary focus of this role is to actively scout and secure group and sub-group bookings looking for unique, premium restaurant dining experiences rather than traditional banquet halls.
Reporting directly to the Food & Beverage Director, you will manage the entire event lifecycle for groups of 15 or more guests—from strategic prospecting and luxury site tours to menu development and post-event follow-up. This role requires seamless cross-departmental collaboration with the resort's hotel sales team, culinary directors, and operations leaders to deliver world-class guest experiences and drive premium food and beverage revenue.
Key Responsibilities
Active Sales & Resort Prospecting
- Actively hunt and seek out groups, corporate clients, VIP sub-groups, and luxury leisure travelers to host private or semi-private events in our upscale restaurant venues.
- Partner closely with the in-house resort sales team to leverage hotel group blocks, convention leads, and existing corporate contacts.
- Utilize Delphi to log leads, track sales pipelines, and manage contract agreements efficiently.
Inquiry & Event Management
- Serve as the main point of contact for all restaurant venue event inquiries for groups of 15 guests or more.
- Maintain real-time venue availability and cover counts by seamlessly coordinating with restaurant podiums using OpenTable.
- Conduct elite site inspections and upscale menu tastings for potential high-net-worth clients and event planners.
Cross-Functional Collaboration
- Work hand-in-hand with Restaurant Leaders, the Food & Beverage Director, and Executive Chefs to review space availability, floor layouts, and station logistics.
- Ensure all tailored tasting menus, wine pairings, and luxury bar setups meet five-star standards and align with the resort's brand.
- Deliver comprehensive banquet event orders (BEOs) and conduct pre-event briefings with kitchen and service teams.
Event Execution & Five-Star Hospitality
- Handle the physical venue booking log and coordinate table/space allocations with restaurant managers.
- Personally welcome group hosts and VIPs upon arrival at the venue, delivering standard-setting luxury resort hospitality.
- Maintain a presence during high-profile event transitions to ensure flawless service execution and guest satisfaction.
Financial Administration & Client Retention
- Coordinate contract billing, client deposits, final payments, and resort room charges accurately with the Finance Department.
- Conduct timely post-event follow-ups with organizers to evaluate guest satisfaction and collect feedback.
- Maintain relationships with group hosts to secure recurring corporate business and luxury referrals.
What are we looking for?
Qualifications & Requirements
Experience
Minimum of 3–5 years of experience in luxury hospitality sales, resort event management, or high-end F&B group sales.
Technical Skills:
- Proficiency with Delphi (sales and catering CRM) is required.
- Proficiency with OpenTable (or similar upscale reservation software) is required.
- Strong command of standard office systems (Microsoft Office Suite / Google Workspace).
Core Competencies:
- Proven track record in B2B corporate prospecting and closing premium event contracts.
Compensation:
$78,000-
$78,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.