Job Description:
What you’ll do
As Senior National Account Manager within the UK region, you will be responsible for managing key omni-channel retail accounts to deliver profitable growth, increased market share, and strong brand execution, with full strategic and commercial ownership of assigned customers.
You will lead the development and execution of customer-specific growth plans, building senior-level relationships and translating Belkin’s regional strategy into clear account priorities. Combining strong commercial acumen with digital understanding, you will ensure best-in-class execution, supporting product launches, promotional campaigns and category expansion initiatives.
How you’ll do it
- Demonstrated success managing large, complex national accounts with multiple stakeholders, channels, categories, or routes to market
- Own the full customer commercial plan, including revenue, margin, forecasting, investment, promotions, and joint business planning
- Proven ability to navigate complex customer organisations and influence senior buying, merchandising, digital, and commercial stakeholders
- Develop and execute customer-specific omni-channel growth plans aligned to UK targets
- Deliver against revenue, margin, and market share objectives across assigned accounts
- Lead joint business planning (JBP) and ongoing commercial negotiations with customers
- Analyse sell-in and sell-out data to optimise forecasting, assortment, and promotional effectiveness
- Advanced commercial and analytical capability, with experience interpreting sell-in, sell-out, market, margin, inventory, and digital performance data
- Drive accessory attachment, basket growth, and category expansion initiatives
- Ensure strong execution of product launches, seasonal campaigns, and promotional activity
- Proven experience leading complex annual negotiations, commercial agreements, and joint business planning with national customers
- Ability to balance customer requirements with internal revenue, margin, pricing, and brand objectives
- Confidence presenting recommendations and negotiating with senior customer decision-makers
- Partner with digital teams to optimise online product content, search visibility, merchandising, and conversion performance
- Track and act on key digital KPIs including traffic, conversion, AOV, and attach rate
- Build trusted relationships with senior stakeholders across buying, merchandising, category, digital and commercial functions
- Provide clear performance reporting and insight to internal stakeholders, identifying risks and growth opportunities
- Present account performance, recommendations and investment proposals to regional leadership
- Use category, shopper, market and competitor insight to shape customer recommendations and strengthen Belkin’s position as a strategic category partner
- Lead the virtual account team, collaborating cross-functionally with Marketing, Planning, Product, Finance and Operations to deliver customer and Belkin objectives, aligned execution and inventory optimisation
- Travel regularly to customer meetings, trade shows, and industry events
- Be passionate about product; understand and champion Belkin products and categories.
- Be part of a positive and collaborative high-performance culture, encouraging teamwork, innovation, and professional growth
- Understand, communicate, and always uphold Belkin’s company values
What you’ll need
- Strong commercial acumen with a customer-first mindset
- Solid understanding of omni-channel retail and eCommerce dynamics
- Excellent communication, negotiation, and relationship-building skills
- Analytical capability with confidence using data to inform decisions
- Ability to manage multiple priorities in a fast-paced, performance-driven environment
- Proactive, self-motivated approach to personal and professional development
- Interest in consumer electronics or related technology categories
- Flexibility to travel as required
- 5+ years’ experience in National or Key Account Management, including responsibility for major national retail or eCommerce customers
- Proven experience operating at Senior National Account Manager level, or readiness to step into a role with full strategic and commercial ownership
- Demonstrated success managing UK retail accounts (brick-and-mortar and online)
- Experience delivering against revenue and margin targets
- Strong track record of delivering profitable revenue growth, margin improvement, market-share gains, and return on customer investment
- Experience identifying commercial risks and taking corrective action to protect revenue, margin, and inventory position
- Strong forecasting and promotional planning experience
- Exposure to eCommerce platforms and digital performance metrics
- Consumer electronics industry experience advantageous
What you’ll get in return
- Competitive Salary, Benefits and Bonus Plan
- Flexible hybrid working
- Optional Private Health Insurance & Dental Insurance
- Pension
- Life Assurance & Income Protection Insurance
- Employee Assistance Programme
- 25 days holiday (increasing to 30 days after 5 years) & Bank Holidays
- Belkin Product Employee Discount Programme
Location: Hemel Hempstead (with travel across the UK and Ireland)
What you’re getting into
We’ve got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding – for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.
You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you’ll be motivated to pursue the ideal.
Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you’ll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.
Belkin is an Equal Opportunity and Affirmative Action Employer Disability and Veterans. We maintain a drug-free workplace.
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