The Flight Support Specialist performs a critical operational control function within the airline, supporting domestic and international flight operations through advanced flight monitoring, regulatory compliance, schedule coordination, and operational support. This role is responsible for maintaining and distributing IATA Standard Schedules Information Manual (SSIM), monitoring real-time flight tracking systems, providing operational support to flight dispatchers, preparing Customs and Border Protection General Declaration (GENDEC) generation, and submitting Advance Passenger Information System (APIS) data, IATA airport slot coordination, securing overflight and landing permit, managing ARINC CASS (Cockpit Access Security System), arranging aircraft parking requests, and facilitating timely communications among internal teams, airline representatives. The specialist ensures compliance with FAA, DHS, CBP, international regulatory authorities, and customer-specific operational requirements while supporting multiple airline and charter operations.
Requirements:
- Must have High School Diploma/GED
- 2 years general office experience
- Proficient with Microsoft Word and Excel
- Very good communication skills (both oral and written)
- Ability to work in a fast-paced multi-functional atmosphere
- Effective geographical knowledge
- Good interpersonal skills
- Flexibility to work all shifts including weekends, holidays and shift changes if required
Preferred Skills:
- College degree
- Aircraft dispatcher license
- FAA Reg Part 121
- LSY Lufthansa Systems: Netline ops ++, Netline Sched, Netline Crew software experience
- Familiarity with 3-letter airport identifier codes
- knowledge of aviation operations
- Microsoft Access familiarity
Schedule: 3rd Shift
Wednesday 5pm to 3am
Thursday, Friday, Saturday 9pm to 7am