Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T powers everything Apple does for customers and the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.
Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.
Infrastructure Services is part of IS&T and the foundation of Apple's global network operations — managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question. Imagine what you could do here. At Apple, new ideas quickly become extraordinary products, services, and customer experiences. Bring passion and dedication to your job, and you never know what you could accomplish.
We are actively seeking a Data Center Operations Manager who will excel among a team of problem solvers and doers, committed to working in a high-demand Critical Data Center environment that values continuous improvement while embracing change.
Apple's Data Center Operations team thrives with individuals like you who take pride in owning the services we provide in our critical environments, excel at actively managing and maintaining systems that expand our customer support capabilities, and help the world in their daily lives!
Description
The Chief Engineer serves as a key liaison between the Data Center Critical Facilities Operations Manager and the Supervisors, ensuring critical facility maintenance, operations, and processes strictly adhere to compliance standards. This person manages and leads a highly skilled, diverse team with backgrounds in electrical, mechanical, automation, fire/life safety, and operational safety. his role will also support OPEX and CAPEX projects, vendor management, construction activities, and after-hours incident response. The Chief Engineer will also drive operational excellence by proposing innovative, cost-saving solutions and fostering a culture of continuous improvement.
Minimum qualifications
Associate degree or equivalent experience or vocational training in Electrical or Mechanical Engineering Technology, Facilities Management, or a related field.
5+ years in a leadership or supervisory role within a data center or similar critical operations environment.
Strong understanding of data center infrastructure, including power systems, cooling systems, and backup power solutions.
Ability to provide on-call support, responding quickly and effectively to emergencies.
Preferred qualifications
Bachelor’s degree or equivalent experience in Mechanical Engineering, Electrical Engineering, or a related technical field.
7+ years of data center leadership experience or similar critical operations environment.
Skilled in coordinating with critical facilities professionals to perform corrective actions, complete incident reporting, and conduct root cause analysis.
Outstanding leadership and team development skills.
Excellent negotiation and vendor management skills, with experience optimizing service agreements and contractual terms.
Ability to interpret complex data and trends.
Proficiency in the use of Maintenance Management Systems (CMMS).