We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.
Key job responsibilities
Typical responsibilities will include:
· Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
· Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
· Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
· Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
· Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,
Basic qualifications
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred qualifications
- Bachelor's degreeOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.