Key job responsibilities
• Analyze last-mile delivery costs, including labor, fuel, vehicle expenses, and regional variations and build cluster pricing to remain competitive.
• Develop and maintain dynamic pricing models for various delivery options (same-day, next-day, scheduled) across different delivery windows.
• Monitor and optimize pricing strategies for different zones, time slots, and delivery types balancing capacity resilience, competitiveness and cost to serve.
• Analyze competitor pricing and market trends in the last-mile delivery and build fluidic models to generate proposals within short timelines.
• Generate various what if scenarios and present recommendations for operational leaders to make a informed decision.
• Evaluate the impact of peak periods, seasonal fluctuations, and special events on pricing and incorporate the same in quarterly guidance.
• Collaborate with operations teams to understand delivery constraints and capacity needs and support them with right flexibility levers to prioritize customer experience.
• Generate regular performance reports on pricing effectiveness, profitability, capacity sufficiency, DA earning and evolving market trends.
Basic qualifications
- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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