Key job responsibilities
Operational Assessment & Improvement
- Identify and quantify cost avoidance opportunities and inefficiencies across studio workflows; translate into actionable improvements
- Implement scalable solutions that simplify processes and improve throughput
- Maintain a prioritized backlog aligned to business and cost avoidance goals
- Report on progress, cost avoidance, and operational health to leadership
Day-to-Day Studio Operations
- Manage daily studio operations in Tokyo, ensuring consistent output and stability
- Oversee bookings, scheduling, and staffing to meet demand without disruption
- Serve as primary point of contact for on-site issues and escalations
Data Integrity, Tracking & Reporting
- Own source-of-truth data across Salesforce, bookings, and utilization systems; proactively resolve gaps
- Deliver real-time reporting on usage, capacity, performance, and cost avoidance
Stakeholder Engagement & Relationship Management
- Partner with Amazon teams to understand goals and workflows; close capability gaps
- Own ongoing relationships with Amazon business teams and local Japan partners
- Validate findings with stakeholders to ensure alignment
Implementation & Operational Excellence
- Execute operational improvements and refine mechanisms for real-time tracking of bookings and usage
- Ensure measurable impact; surface risks, dependencies, and mitigation strategies
- Report against cost avoidance targets and KPIs in Weekly Business Reviews
Basic qualifications
- 3+ years of program or project management experience- Speak, write, and read fluently in English
- Speak, write, and read fluently in Japanese
- 2+ years of stakeholder management experience
- Experience in vendor management
- 5+ years of experience in studio operations, production management, facilities management, or a related operational field
- Experience with data tracking and reporting tools (e.g., Salesforce, Excel, or similar platforms)
Preferred qualifications
- Experience working in a content production or creative studio environment- Experience operating in the Japan market or within a multinational organization
- Demonstrated ability to build mechanisms and drive operational improvements in ambiguous environments
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.