DSO owns the decision models and products that enable D&S teams to manage marketing optimization, demand forecasting, pricing, and inventory — ensuring every customer can find and buy the Amazon devices they love, delivered where and when they want. This role goes beyond traditional administrative support. You will manage complex calendars, coordinate cross-functional logistics, and serve as a trusted partner who anticipates needs before they arise. You will also influence how the organization operates — driving process improvements, leveraging AI tools to increase productivity, and contributing meaningfully to organizational goals.
This is a highly collaborative role. You will build and maintain a strong network across Devices & Services — partnering closely with Executive Assistants, Finance, HR, and Legal stakeholders to keep the organization connected and running effectively. The successful candidate will be able to complete complex tasks and projects quickly with little guidance, react with appropriate urgency when situations require a quick turnaround, and take effective action without having to know the complete picture.
If you take initiative, communicate with clarity, build trust quickly across teams and levels, and bring a solutions-oriented mindset to every challenge — we want to hear from you.
Key job responsibilities
Manage complex scheduling, travel coordination, and expense reporting for senior leaders, proactively resolving conflicts and ensuring efficient use of time and resources.
Plan and execute team events, off-sites, and large-scale meetings (staff meetings, global team meetings, social gatherings), coordinating logistics, managing budgets, and ensuring a seamless experience for all stakeholders.
Build and maintain strong relationships with Executive Assistants across the team and organization, as well as with Finance, HR, and Legal partners — serving as a reliable point of contact and collaborative partner.
Identify opportunities to optimize cross-team processes and procedures, leveraging generative AI tools where appropriate to increase productivity and quality of deliverables.
Prepare, curate, and contribute content for leadership communications and organizational materials in partnership with key stakeholders, ensuring accuracy and appropriate tone.
Exercise sound judgment when handling confidential matters and communications, particularly in ambiguous or sensitive situations.
A day in the life
You will start your morning reviewing your leaders' schedules, adjusting priorities as new requests come in and ensuring preparation materials are ready for upcoming meetings. Throughout the day, you will partner with D&S EAs, stakeholders across finance, human resources, and other functions to coordinate projects, resolve escalations, and keep information flowing. You might draft a communication on behalf of a leader, finalize logistics for an upcoming team event, or refine a recurring process to save the organization time.
About the team
Our team is focused on empowering leaders to do their best work by providing exceptional organizational support. We value collaboration, creative problem-solving, and a genuine commitment to making things better every day. As we continue to grow, we are looking for team members who bring energy, curiosity, and a willingness to take on new challenges. You will be part of an inclusive environment where your ideas are welcomed and your contributions directly shape how the team and organization operate.
Basic qualifications
- Experience with Microsoft Office products and applications- Bachelor's degree
- 6+ years of executive assistant experience
Preferred qualifications
- Experience leading process improvements- Experience in a fast-paced, high-tech company
- Experience designing processes to maximize efficiency
- Experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel, or experience with end-to-end project management
- Experience with generative AI tools to streamline workflows, automate recurring tasks, or improve quality of deliverables
- Prior experience supporting leaders in a matrixed or cross-functional organization with multiple stakeholders across different teams and time zones
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually