The Security Manager supports the Regional Security Manager with delivery and oversight of the day-to-day security operations in a highly ambiguous and dynamically fluid environment. The Security Manager conducts a variety of security assessments, administers mitigations, and tracks security issues through to resolution. The Security Manager leverages their security expertise to implement security plans, policies, and programs; respond to and escalate operational security concerns; and work closely with the guard force services to deliver best-in-class security services.
Key job responsibilities
• Deliver best-in-class security services focused on enhancing the safety and security of all Amazon employees, contractors, and visitors.
• Be the trusted security advisor and subject matter expert in the assigned area of responsibility, through high quality communication and excellent briefing skills.
• Manage day-to-day security operations for a diverse portfolio of sites and customers with unique requirements.
• Implement security plans, policies, and programs in support of the team and organizational goals.
• Coordinate security incident response.
• Respond to customer security concerns.
• Monitor the external threat environments in the defined area and take measures to minimize security risk to the business to the dynamic security environment.
• Successfully align ACS metrics, goals, and strategic direction across the geographic area to support overall team mission.
• Earn trust through key customer and stakeholder engagements, and liaison with external partners.
• Communicate accurately and in a timely manner with stakeholders.
• Build and maintain close relationships with peers at other security functions at Amazon to exchange and share security concerns and collaborate on closing gaps and building best practices.
A day in the life
• Oversee guarding operations and hold guarding vendors accountable for the quality-of-service delivery. This includes identifying opportunities for cost efficiencies and frugality.
• Build relationships through coordination with internal and external security partners including local law enforcement.
• Monitor performance metrics to improve individual, team, system, and site performance.
• Conduct site security assessments and audits.
• Identify, escalate, and mitigate any potential gaps in security controls.
• Plan and lead drills, tabletop exercises, and other security readiness activities across sites.
• Deliver projects to ensure achievement of delivery of milestones to meet team goals.
• Implement effective, predictable, and measurable processes and procedures to be communicated clearly among Amazon stakeholders.
• Conduct initial incident investigations.
• Coordinate corporate security support to events.
• Support the maintenance and testing of business continuity plans.
• Conduct customer outreach and support organizational safety and security initiatives.
• Monitor physical security device installation, commissioning checks of new buildings; and ongoing maintenance activities, including engagement with vendors.
About the team
• The Amazon Corporate Security Regions team drives security operations for Amazon Corporate Security at corporate sites worldwide. Divided in three regions (Americas; Asia Pacific; and Europe, Middle East, and Africa) each led by a Head of Corporate Security, Amazon Corporate Security Regions is a team of security experts who work closely together to protect and secure Amazon’s people and business.
Basic qualifications
- Bachelor's degree (or equivalent) in Social Work- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response
Preferred qualifications
- Experience in a high-volume environment, such as a security operations center, event security, call center, or crisis management/emergency response centerOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.