Key job responsibilities
Key job responsibilities
We're seeking a Team lead for Amazon Now operations. In this role, you will be responsible for:
Managing, on a daily basis, end to end operations for either one large site or a combination of small sites, supervising store operations:
Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
Driving performance management of your team members. Preparing and implementing training and development plans for associates.
Continuously improve the operations process and attain a sustained level of performance improvement.
Conducting 4M and 5S audits for the stores on a daily basis.
Stand-in for Area Manager.
Basic qualifications
- Experience in customer-facing environment, warehousing, logistics or manufacturing- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Can demonstrate proficiency in Microsoft Excel or equivalent spreadsheet tools
Preferred qualifications
- Knowledge of Lean, Kaizen, Six Sigma concepts- A self-motivated person with the ability to motivate the associates/team members.
- Strong execution skills, action oriented, go getter.
- Resourceful to identify the way to get things done using limited resources.
- Ability to work under pressure situations.
- Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
- Good people management, analytical and problem solving skills.
- Knowledge of SQL would be advantageous.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.