At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Cyber Fraud Expert plays a key role in identifying, investigating, and reducing cyber-enabled fraud affecting customers, accounts, identities, and digital interactions. This role combines cybersecurity, fraud investigation, risk analysis, and data-driven detection to identify suspicious activity, connect related events across digital channels, and develop actionable findings that support fraud prevention and risk reduction.The Cyber Fraud Expert investigates complex and emerging fraud activity, assesses risk across customer-facing digital channels, and identifies patterns, vulnerabilities, and control gaps that may enable fraud. The role uses data, analytics, artificial intelligence, and automation to improve detection, accelerate investigations, and identify activity that may not be visible within an individual product or channel.
Success requires strong investigative judgment, technical curiosity, and the ability to translate complex digital activity into clear risk assessments, findings, and recommendations for business, technology, fraud, and cybersecurity partners.
Key Responsibilities
- Investigate complex cyber-enabled fraud affecting customers, accounts, identities, and digital interactions.
- Analyze and correlate digital signals to identify suspicious patterns, related activity, and emerging fraud threats.
- Assess risk across digital channels, identifying vulnerabilities, control gaps, and opportunities to reduce fraud exposure.
- Use AI, analytics, and automation to enhance fraud detection, accelerate investigations, and identify emerging patterns.
- Translate investigative findings into actionable detections, indicators, and risk-reduction recommendations.
- Partner across Cybersecurity, Claims, Product, Technology, and Risk to support coordinated investigation, response, and risk remediation.
Experience
- 5+ years of experience in cybersecurity, fraud, digital investigations, threat analysis, risk analytics, or a related discipline.
- Experience working across multidisciplinary teams to translate investigative findings into risk mitigation, detection, or control improvements.
Supervisory Responsibilities
- This job does not have supervisory duties.
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Skills
Analytical Thinking, Cross-Functional Collaboration, Cyber Threat Analysis, Digital Investigation, Fraud Detection, Fraud Prevention, Insider Threat Mitigation, Insurance Operations, IT Security Operations, Operational Risks, Penetration Testing, Risk Analytics, Root Cause Analysis (RCA), Security Access Control, Security Tools, Stakeholder Partnerships, Threat AssessmentCompensation
Compensation offered for this role is $120,000 – 190,000 annually and is based on experience and qualifications.The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.
Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.