About the role
pdfFiller helps millions of customers create, edit, manage, sign and collaborate on documents digitally. We are looking for a Senior Product Marketing Manager who can connect what we build with why it matters to customers and how we win in the market.
This is a senior individual contributor role with significant ownership across positioning, go-to-market strategy, product launches, customer and competitive intelligence, and sales enablement.
We are looking for someone who is equally comfortable developing a positioning strategy, digging into customer and market data, partnering with Product on roadmap decisions, and giving GTM the tools and narratives they need to win.
What you'll be working on:
Own product positioning and messaging
- Develop and continuously refine positioning, messaging and value propositions for pdfFiller across key customer segments and use cases.
- Translate complex product capabilities, including AI-powered functionality, into clear customer benefits and compelling commercial narratives.
- Ensure our positioning is differentiated, evidence-based and consistently reflected across the customer journey.
- Own the product marketing strategy for major launches, new capabilities and strategic initiatives from early planning through adoption.
- Define target audiences, use cases, value propositions, competitive differentiation, launch plans and success measures.
- Partner with Product early in the development process so customer and market insight informs what we build, not simply how we market it after launch.
- Build a strong understanding of pdfFiller customers, prospects, competitors and broader document productivity market.
- Conduct customer research, win/loss analysis, competitive analysis and market segmentation to identify opportunities and inform Product and GTM strategy.
- Turn customer insight and market data into recommendations leaders can act on.
- Partner with Growth and Lifecycle Marketing to improve activation, adoption, conversion, retention and expansion.
- Identify gaps between product capability and customer understanding and develop strategies to close them.
- Use data to evaluate whether positioning, launches and campaigns are changing customer behavior and contributing to business outcomes.
- Create sales narratives, competitive intelligence, battlecards, customer stories, presentations and other enablement materials that help customer-facing teams communicate pdfFiller's value effectively.
- Partner directly with Sales to understand objections, competitive pressure and customer needs and bring those insights back into Product and Marketing.
- Represent the voice of the market in product discussions.
- Partner with Product leaders to evaluate market opportunities, customer problems, competitive dynamics and potential areas of investment.
- Help the organization answer not only "Can we build this?" but "Who is this for, what problem does it solve, and why will customers choose us?"
Lead go-to-market strategy
Develop deep customer and market insight
Drive adoption and commercial impact
Enable Sales and customer-facing teams
Shape product strategy
Requirements:
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6+ years of experience in consumer and b2b product marketing, preferably within software, productivity tools, document technology or a related technology category
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Demonstrated ownership of product positioning, messaging and go-to-market strategy
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Experience bringing new products or major capabilities to market
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Strong understanding of SaaS customer journeys, including acquisition, activation, conversion, retention and expansion
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Experience partnering closely with Product, Sales, Growth and other cross-functional teams
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Strong customer research, market analysis and competitive intelligence capabilities
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Ability to turn complex technology into simple, compelling customer value
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Strong commercial judgment and comfort using data to make decisions
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Excellent written and verbal communication skills in English
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Ability to operate independently in a distributed, international organization