Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
SALARY: $18.00/hr + Tips
SCHEDULE: Part-Time, 3 days of availability (including nights and weekends) required
TEMP/SEASONAL: Season Ends 12/30/26
WORK LOCATION: San Diego, CA (Miramar)
COMPANY: At Cutwater Spirits, we are explorers, charting the course with adventure in mind. We meticulously distill our award-winning portfolio of spirits including whiskeys, vodka, gin, rums, tequilas and liqueurs and incorporate them into our canned lineup. We believe our people are our greatest asset, and we’re looking for passionate people like you to join our journey of working hard while having fun. Are you ready to join our dauntless crew here in San Diego and beyond?
ROLE SUMMARY: The Seasonal Hostisresponsiblegreeting customers as they enter a restaurant,giving them menus and explaining the service model. They also handle phone calls and customer queries about the restaurant andmenu, andassistvarious restaurant staff when necessary. They are the first and last touchpointfor customersandare responsibleforproviding memorable experiences of Cutwater Spirits. This position worksunder the direction of theTasting RoomManager.
JOB RESPONSIBILITIES:
- Greetguests and attendtothem in a politeandfriendlymanner
- Have andmaintainup-to-dateknowledge ofthefacility,all Cutwater’sspirits and canned cocktails,thesurrounding area,pricesand menu itemsoffered
- Walk guests to their table while engaging in conversation (when possible)
- Maintain and manage all reservations in Yelp andobtainas much information as possible fromtheguests.(i.e.e-mail, phone number and any special requests or preferences)
- Manage the flow of guests and reservations, including walk-ins,to ensuretheservice staff canprovide the best customer serviceat alltimes
- Have andmaintainworking knowledge of the POS (Toast) to correctly complete transactions efficiently and minimizemistakes
- Communicate efficiently with management, servicestaffandguests
- Ensure Host stand is fully stockedwithmenus, mask bags, etc.andcommunicate totheMODif suppliesareneeded.
- Provideguests with menus and answer anyinitialquestions
- Provideguests with instructions on navigating the Tasting Room
- Assistguests with any retail needs and alcohol purchases to-go
- Engagewith guests to ensurethey'rehappy with theirexperience
- Provide a warm and friendly farewell to all guests who leavetheTasting Room
- Respond to complaints and help to resolvethem
- Answerallphonecalls
- Providegreat customerservice
- Clear dishes and glasses throughout customer experience
- Embrace and fulfill the core values and culture of Cutwater Spirits
- Provide support torest of theTasting Room team during downtime and busyperiods
- Other duties asassigned
- Greatcommunicationskills
- Outgoing personality
- Punctual
- Positive attitude and willingness toget alongwithco-workers
- Ability to manage responsibilities in a high-demand, fast-paced workingenvironment
- Able to problem-solve and deal with unique customersituations
- Ability to follow oral and writteninstructions
- Ability to communicate effectively orally and inwriting
- Ability toworka flexible schedule including nights and weekends.
- Must be at least 18 years of age.
JOB QUALIFICATIONS:
- High school diploma or equivalent required
- 1+yearsin the hospitality industry(ex:hotelorrestaurant)preferred
BENEFITS:
- Chance to work in a fast-paced environment among a team of passionate team members that think and act like owners!
- Great Perks including product samples!